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Remote Healthcare Customer Service Representatives

/ تاريخ النشر : 8/28/2023

 Remote Healthcare Customer Service Representatives

  • wages

$15 an hour

  • kind of work

full-time Benefits


extract from the full job description.

  • dental insurance
  • health insurance
  • paid vacation
  • Paid Training
  • Vision Insurance
  • Working from home

About the line:

remote jobs Through our dedicated people, Conduent delivers business-critical services and solutions on behalf of Fortune 100 companies and more than 500 governments, driving exceptional results for our customers and the millions of people who count on them. You have the opportunity to develop personally, to make a difference, and to be part of a culture where individuality is perceived and valued every day.


job description:

Healthcare call center advocates: working from home

must be flexible between 8 a.m. and 5 p.m. and 11:30 p.m. EST, Monday through Sunday: Production schedules are based on attendance and performance during practice.


  • Conductor Business Services—Remote
  • Starting salary is $15.00 per hour.
  • Workout : 9:00 a.m. to 5:30 p.m.
  • Training : 10 weeks
  • There are lots of growth opportunities within the healthcare team!
  • health care services for you and your family, including medical, dental, and eye care services.
  • Paid vacation.
Remote Healthcare Customer Service Representatives


Would you like to be part of a team that changes people's lives?

Do you love helping people solve complex problems and offering solutions?

Join our Customer Experience team!


On the role of the call center advocate in healthcare:

As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customer needs, and answering customer questions. They handle a constant volume of incoming customer calls while navigatingmultiple systems simultaneously.


Our call center agents are members of a support team.

Your outstanding customer service and communication skills will help us create positive experiences for our customers and clients. 

Your punctuality and reliability are the keys to the success of our customers.


Some of the questions you might get as a healthcare call center advocate include:


  • Can youtell me that glasses are covered by this policy?
  • I lost my identity card. Can you help me get a new one?

Requirements


We are looking for people with a passion for helping others, natural empathy, and the determination to provide a comprehensive solution to these health issues. Customer service experience is a plus but not essential. To be successful in this role, you will have:

  • 100% training attendance During our training period, no time can be wasted when you are assigned a position.
  • excellent communication skills.
  • Ability to type 25 words per minute
  • Mastery of keyboard and software
  • Excellent problem-solving skills
  • ability to multitask effectively
  • high school diploma, GED, or college degree
  • Ability to successfully complete a required paid training program.
  • Successful completion of the background check required for this position

Equipment and work space requirements


  • We provide you with a computer and equipment.
  • You must have a home internet connection of >10 Mbps (you can do a quick check on fast.com).
  • You should be able to connect your work computer directly to your home modem via Ethernet.
  • Must have a quiet place to work.

Here's what you need to do to be eligible for this position: It takes less than 20 minutes and includes everything you need at this stage!


  • Apply for the job and provide your basic profile information (2 minutes)
  • Answer the pre-selection questions to ensure you meet the minimum requirements for the position (3 minutes).
  • Perform a written test (2 minutes)
  • Do a brief assessment to determine if you are fit for the role and set everyone up for success (10 minutes).

For the writing test and assessment, you needaccess to a computer with a keyboard.If you don't currently have access to it, follow the other steps, and then find a local public computer to do steps 3 and 4. You can access a computer with a keyboard at acoffee shop, library, mail order store, or just search for "public computers near me." Once you have access to a computer, you can log into your account and complete the application process.


If you don't complete all the steps, we'll send you a reminder email. If you don't hear from us, please check your spam folder for messages from the recruiting team.


Be part of the future



Are you looking for an opportunity to make a real difference in a company that values ​​ideas and new ways of thinking? Join us and grow with a team of people who will challenge and inspire you to do your best!


About lines


Through our dedicated people, Conduent delivers business-critical services and solutions on behalf of Fortune 100 companies and more than 500 governments, creating exceptional results for our customers and the millions of people who count on them.

You have the opportunity to develop personally, to make a difference, and to be part of a culture where individuality is recognized and valued every day.

We offer excellent benefits (medical, dental, and eye care), consistent work hours, paid training, and a great work environment.

Conduent is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other characteristic protected by law.


We are currently NOT hiring in the following regions:

states: AK, CA, HI, MA, IL, MT, NY

Metropolregionen: MN-Minneapolis, IL, NY-New York

O: Portland, MD Montgomery County, WA Seattle, Washington, DC Metro

#Remote44

closure:
Conduent is an equal opportunity employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex or gender, marital status, sexual orientation, physical or mental orientation, Condition. Disability, medical condition, use of a guide dog or service animal, military or veteran status, citizenship status, genetic information base, orother group protected by law

Individuals with disabilities who require a reasonable accommodation in order to apply for or compete for employment with Conduent may request such an accommodation by clicking on the link below, completing the accommodation request form, and submitting the request via the submit button below. If you are using Google Chrome or Mozilla Firefox, please download the form first.Click here to access or download the form. You can also click here to access Conduent's ADAAA Accommodation Policy.


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